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Box Hill Physiotherapy is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Box Hill Physiotherapy Web site and governs data collection and usage. By using the Box Hill Physiotherapy website, you consent to the data practises described in this statement.

Collection of your Personal Information

Box Hill Physiotherapy collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Box Hill Physiotherapy also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Box Hill Physiotherapy. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Box Hill Physiotherapy for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Box Hill Physiotherapy Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Box Hill Physiotherapy public message boards, this information may be collected and used by others. Note: Box Hill Physiotherapy does not read any of your private online communications.

Box Hill Physiotherapy encourages you to review the privacy statements of Web sites you choose to link to from Box Hill Physiotherapy so that you can understand how those Web sites collect, use and share your information. Box Hill Physiotherapy is not responsible for the privacy statements or other content on Web sites outside of the Box Hill Physiotherapy and Box Hill Physiotherapy family of Web sites.

Use of your Personal Information

Box Hill Physiotherapy collects and uses your personal information to operate the Box Hill Physiotherapy Web site and deliver the services you have requested. Box Hill Physiotherapy also uses your personally identifiable information to inform you of other products or services available from Box Hill Physiotherapy and its affiliates. Box Hill Physiotherapy may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Box Hill Physiotherapy does not sell, rent or lease its customer lists to third parties. Box Hill Physiotherapy may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Box Hill Physiotherapy may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Box Hill Physiotherapy, and they are required to maintain the confidentiality of your information.

Box Hill Physiotherapy does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Box Hill Physiotherapy keeps track of the Web sites and pages our customers visit within Box Hill Physiotherapy, in order to determine what Box Hill Physiotherapy services are the most popular. This data is used to deliver customised content and advertising within Box Hill Physiotherapy to customers whose behaviour indicates that they are interested in a particular subject area.

Box Hill Physiotherapy Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Box Hill Physiotherapy or the site; (b) protect and defend the rights or property of Box Hill Physiotherapy; and, (c) act under exigent circumstances to protect the personal safety of users of Box Hill Physiotherapy, or the public.

Use of Cookies

The Box Hill Physiotherapy Web site use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Box Hill Physiotherapy pages, or register with Box Hill Physiotherapy site or services, a cookie helps Box Hill Physiotherapy to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Box Hill Physiotherapy Web site, the information you previously provided can be retrieved, so you can easily use the Box Hill Physiotherapy features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Box Hill Physiotherapy services or Web sites you visit.

Security of your Personal Information

Box Hill Physiotherapy secures your personal information from unauthorised access, use or disclosure. Box Hill Physiotherapy secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Box Hill Physiotherapy will occasionally update this Statement of Privacy to reflect company and customer feedback. Box Hill Physiotherapy encourages you to periodically review this Statement to be informed of how Box Hill Physiotherapy is protecting your information.

Contact Information

Box Hill Physiotherapy welcomes your comments regarding this Statement of Privacy. If you believe that Box Hill Physiotherapy has not adhered to this Statement, please contact Box Hill Physiotherapy at [email protected]. We will use commercially reasonable efforts to promptly determine and remedy the problem.

“This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.”

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